Data Controller & Contact Information
Aniko LTD is responsible for managing and protecting the personal information collected through our website and services.
If you have any questions about how we process your data, you can reach us at:
Address: Unit 18C Merryhills Park Lane, Wolverhampton, WV10 9TJ
Email: info@anikostore.co.uk
Personal Data We Collect
We collect and process personal information to operate effectively and enhance your experience. This may include:
- Contact details (e.g. name, email, phone, shipping address)
- Order and transaction history
- Cookies and device/browser identifiers
- Information about how you use our website and services
How and Why We Use Your Personal Information
We only use your data for specific and lawful purposes, such as:
1. Order Fulfilment
To process purchases, take payment, manage delivery, and provide updates — based on our contract with you.
2. Service Enhancement
To improve website functionality, fix issues, and analyse usage — based on your consent or our legitimate business interests.
3. Personalisation
To tailor your shopping experience and recommend relevant products — using consent, previous transactions, or legitimate interest.
4. Legal Obligations
To meet legal requirements, such as tax and consumer protection laws.
5. Customer Support & Communication
To contact you about your orders, returns, or inquiries via email, phone or live chat — based on consent, our contract, or legitimate interest.
6. Marketing & Advertising
To show you relevant promotions and offers — with your consent or where a legitimate interest applies.
7. Fraud Detection & Prevention
To protect your account and our systems from fraud or misuse.
8. Consent-Based Activities
For any use not listed above, we will seek your explicit consent, which you can withdraw at any time.
Use of Cookies
Our website uses cookies to ensure smooth operation and enhance user experience:
- Essential Cookies: Required for login, basket, and checkout features.
- Performance Cookies: Track how users interact with our site to help us improve it.
- Functional Cookies: Store your preferences, such as location or language.
- Targeting Cookies: Monitor browsing behaviour for personalised ads and analytics.
You can manage or disable cookies via your browser settings.
Third-Party Data Sharing
We may share limited personal data with trusted third-party providers who help us:
- Complete order processing and delivery
- Process payments securely
- Offer customer support and manage marketing campaigns
These providers only access your data to carry out assigned tasks and must follow strict data protection regulations.
Business Transfers
In the event of a merger, acquisition, or sale of assets, customer data may be transferred to the new entity always in accordance with this privacy notice.
Data Security
We implement strong safeguards to protect your personal data, including:
- Data encryption during transmission
- Compliance with PCI DSS for handling payment information
- Restricted access to personal data through physical and digital security controls
- Identity verification procedures before releasing sensitive data
How Long We Keep Your Data
We retain your personal data for up to 2 years, unless legal or regulatory requirements demand a longer period.
Your Rights Under Data Protection Law
You have the following rights regarding your personal data:
- Access: Ask to see the personal data we hold about you
- Correction: Request updates or completion of incomplete information
- Deletion: Ask us to erase your data where applicable
- Restriction: Limit how we use your data in certain cases
- Objection: Stop us from processing your data for certain purposes
- Portability: Ask us to transfer your data to another organisation or to you
You can exercise these rights free of charge, and we aim to respond within one month.
To make a request, contact:
Aniko LTD, Flat 3, 1 York Road, Hall Green, Birmingham, England, B28 8BD
Complaints
If you have any concerns about how your personal data is being used, you can send your complaint to:
Aniko LTD
Address: Unit 18C Merryhills Park Lane, Wolverhampton, WV10 9TJ.